How do I order?
At the kiosk, in three steps: choose your pizza (customizable), pay electronically, and pick it up when your buzzer goes off.
Can I order by phone or via app?
For now, orders are made exclusively on site at the kiosk: it’s faster and ensures the best timing. We’re evaluating digital options for the future.
Do you accept cash?
We focus only on electronic payments (card, phone, watch) to keep things fast and secure for everyone.
Can I eat on site, take away, or sit at Bar Panaval – Crema & Cioccolato?
Yes—your choice: enjoy it in our venue, take it away, or make yourself comfortable at Bar Panaval – Crema & Cioccolato, where you’ll find drinks, coffee and desserts.
Do I need to book at Bar Panaval to eat the pizza there?
No booking needed: order your pizza at the kiosk, then—if you like—take a seat at Bar Panaval to complete the experience with drinks and desserts.
Which doughs do you have?
We offer classic white-flour dough and wholemeal dough with a more rustic taste.
Do you have gluten-free pizza?
To ensure safety and quality, we’re not preparing gluten-free pizzas at the moment. Feel free to ask our team for advice and allergen info.
How long do I have to wait?
It depends on how busy we are: during peak times, waiting times may vary.
Self service or table service?
You order and pay at the kiosk; drinks and pizzas are picked up at the counter. If you sit at Bar Panaval, their team will serve drinks, coffee and desserts.
Do you offer delivery?
At this stage we focus on take-away and on-site dining, so your pizza is served straight from the oven at the ideal temperature.